Lead Enterprise Architect Customer

Dublin, Republic of Ireland | Hybrid
Permanent | Full time
Closing date:  Sep 2 2025

Lead Enterprise Architect Customer

  • Dublin, Republic of Ireland
  • Full time
  • Closing on: Sep 2 2025

What is the opportunity?

An exciting opportunity has arisen for a customer architect to join our team. The lead architect will create and develop relationships across Business and IT to ensure that the strategies and architecture(s) proposed are aligned to the Business need, are fit for purpose and provide value for the investments made.

The lead architect acts as a trusted advisor to senior stakeholders, shaping transformation initiatives across the bank!

In this role, you will:

  • Contribute to strategy definition and the development of roadmaps and reference architectures in support of business strategic priorities and challenges
  • Support the business by consulting on technology and providing advice and thought leadership.
  • Support project colleagues with Enterprise technology landscape knowledge, undersetting of wider enterprise context and in communication etc.
  • Direct and guide change programmes in their design of changes for solutions, maintain oversight and play an architecture governance role throughout the lifecycle of a change project
  • Direct, guide and mentor solution architects to design architectures that implement or influence the Group's strategy and roadmaps in compliance with the guidance from Principles, Standards, Policies and Guidelines
  • Lead architecture input into large scale transformation programmes, utilising cutting edge technologies, particularly in the data and AI spaces.

What will make you stand out?

We are looking for a candidate that has knowledge in developing enterprise architectures and a proven track record for designing enterprise level solutions and delivering digital experiences

You will have knowledge of architecture governance and have demonstrated abilities in visioning and high-level solution capabilities.

Experience with any of the following will also help you to stand out;

  • Customer Journey Mapping, CRM platforms, Process Automation, Data Analytics and Digital Channels.
  • Ability to work with deep-dive technical SME's and decisive when presented with disparate technical solutions.
  • Leadership and people management skills.

Essential Qualifications

There are no specific qualifications or minimum educational requirements needed for this role.

More about the team

The Enterprise Architecture team is part of the Enterprise Services division of Bank of Ireland. Our purpose is to align IT and business strategies, guide strategy execution, optimise technology investment and influence business strategies through the lens of being commercially and technically executable.

This is a hybrid role and can be done anywhere in the Republic of Ireland with the base location being Dublin. Travel will be required for in-person collaboration - exact frequency to be agreed with manager.

#li-hybrid #ij-hybrid

Why work with us?

The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 25 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid leave, an innovative fertility and surrogacy policy and working parent supports.

Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!

Key Competencies

  • Champion Transformation - People Manager
  • Manage Risk - People Manager
  • Agile - Self
  • Customer Focused - Self
  • Accountable - Self

We`re on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.

Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.

Apply now

Our application form takes just minutes to complete. If you have any questions or require assistance with our application process, you can fill out this form and one of our recruitment team members will be in touch via email.

 

Email me about jobs like this

Not You?

Thank you

Recommended jobs for you

 

Customer Operations Administrator 1 B - Business & Customer Support Permanent Customer Focused - Self One Group, one team - Self Agile - Self Accountable - Self Manage Risk - Self Bank of Ireland Onsite Administration 32132 Huntingdon Cambridgeshire United Kingdom Huntingdon, Cambridgeshire, United Kingdom Bank of Ireland UK What is the opportunity? This is an exciting opportunity to take care of key customer contacts and drivers and ensure that the highest standard of service is maintained. The role will also overlap into the Accounts department to provide additional... Full time
Customer Advisor - Derry / Londonderry 1 S - Customer Relationship / Customer Management Permanent Customer Focused - Self Take Ownership - Self Manage Risk - Self Be Decisive - Self Better together - Self Bank of Ireland Onsite Retail S&S F2F 32253 Londonderry Northern Ireland United Kingdom Londonderry, Northern Ireland, United Kingdom Bank of Ireland UK What is the opportunity? If you enjoy talking to people, working in a busy team environment and are passionate about progressing your career we will match your passion with career development and learning pathways and opportunities to attain profe... Full time
Strategic Sourcing Manager 3 P - Professional Specialism Permanent Customer Focused - Self One Group, one team - Self Champion Transformation - Self Manage Risk - Self Accountable - Self Bank of Ireland Hybrid Procurement and Third Party Cost Management 32267 Dublin Dublin Republic of Ireland Dublin, Republic of Ireland IT, Digital and Analytics What is the opportunity? This is an exciting opportunity for a Sourcing Manager to contribute to the long-term sourcing strategy of the Bank through the development sourcing strategies which bring value and drive procurement efficiency within the... Full time
Welcome Advisor - Kenmare 1 S - Customer Relationship / Customer Management Permanent Customer Focused - Self One Group, one team - Self Accountable - Self Manage Risk - Self Agile - Self Bank of Ireland Onsite Retail S&S F2F 32218 Kerry Kerry Republic of Ireland Kerry, Republic of Ireland Customer and Relationship Management What is the opportunity? This is an exciting opportunity for an ambitious and self-motivated individual who would like to build their skills and progress their career within Bank of Ireland. Working as part of a dynamic and supportive team you wi... Full time
Welcome Advisor - North Kerry 1 S - Customer Relationship / Customer Management Permanent Customer Focused - Self One Group, one team - Self Accountable - Self Manage Risk - Self Agile - Self Bank of Ireland Onsite Retail S&S F2F 32219 Kerry Kerry Republic of Ireland Kerry, Republic of Ireland Customer and Relationship Management What is the opportunity? This is an exciting opportunity for an ambitious and self-motivated individual who would like to build their skills and progress their career within Bank of Ireland. Working as part of a dynamic and supportive team you wil... Full time