What is the opportunity

**This role is based onsite in Cabinteely 5 days per week**

The successful candidate will have responsibility for leading a crucial component part of the Banks Collateral Management Process. They will have the opportunity to work with highly skilled SME's who look after the lifecycle of securities within Business Banking and BOIMB with a key process of Offer Letter Production supporting the lending process within Business Banking also within the unit.

In this role you will

• Handle all security instructions received within SLA

• Verification and processing of ATR / Vacate requests across all businesses

• Handling the Inbound/Outbound calls for ATR & Vacate requests

• Verification of Initial Security Status Reports & Final reports from Panel Solicitors for BB

• Review deeds returned to ensure all security is perfected and appropriate security documents are included.

• Work closely with the Management team to identify initiatives and implement in a timely manner

• Continually monitor, progress, and as necessary, escalate the resolution of outstanding issues in line with agreed Service Frameworks, proposing solutions and workarounds as required.

What will make you stand out

• A good understanding of Securities Administration would be a distinct advantage but not necessary

• Excellent attention to detail is crucial!

• Strong customer focus and commercial awareness

• You're a hard-working problem solver

• Demonstrated ability to deliver on demanding targets

Essential Qualifications

There are no specific qualifications or minimum educational requirements needed for this role.

More about the team

The Securities Operations Unit is made up of a number Securities specialist teams offering a bespoke service to Commercial & Mortgage Customers whilst ensuring the security standards and requirements of the Group are maintained, documented and perfected thereby ensuring the integrity of the Group's collateral. The activities of the unit include fulfilment of Accountable Trust Receipt requests, Vacate / Release requests, Security/Collateral perfection review and release of Solicitor undertakings. The individual will play a key role in delivering an exceptional customer service within the Securities Operations delivery proposition.

Why Work with Us

The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.

Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!