Dublin, Republic of Ireland | Hybrid
Permanent | Full time
Closing date: Jul 22, 2024
This is an exciting opportunity for a person seeking challenging role in an evolving landscape and to be part of a team which is supporting Group IT on a new technological & transformational journey.
The person will be joining a team which works with a wide range of various other teams across the groups different towers providing ample opportunities for continuous learning and development.
10+ years' experience to include Technical Service Delivery, Team management and development will make you stand out!
A Strong customer focused background and commercial awareness, with experience in dealing with international Outsource vendors will give you an advantage.
You will have demonstrable experience in discussing Technical Issues with people at all levels (Customers, Vendors, Service & Business Partners and other Technology Services teams), with the ability to influence and negotiate.
Process improvement experience with a focus on continued streamlining of processes, with a proven ability to present service improvement initiatives to both technical and non-technical audiences will help you to stand out.
This role is within a team that forms part of Technology Services, which supports its varied customers through a variety of complex application services. These services are made up of number components that include application code, hardware, middleware, network, database and third party products.
We will support the Bank in ensuring it maintains resilient technical services both now and into the future. In performing this function they will assess the impact of all change including design, volume, and currency and security requirements. The Technical Manager and their team will also support the Service Delivery Manager who has overall responsibility of the services.
This is a hybrid onsite role and can be done anywhere in the Republic of Ireland with the primary office location as ITC, Cabinteely, Dublin 18. Travel will be required for in-person collaboration - exact frequency to be agreed with manager. #LI-HYBRID #IJ-HYBRID
The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 23 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.
Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!
Key Competencies
Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.
We're on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email. Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.
Our application form takes just minutes to complete. If you have any questions or require assistance with our application process, you can fill out this form and one of our recruitment team members will be in touch via email.
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We’re on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. Reasonable accommodations are offered at every stage of our recruitment process. If you require any assistance, please complete this form and one of our recruitment team members will be in touch via email.
Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.
Thank you
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