What is the opportunity?

The Operational Resilience Manager, Testing, sits within the Respond and Adapt resilience pillar of the BOI UK Operational Resilience team, which ensures the bank anticipates, responds to, and recovers from disruptions leading methodology and approach maturity, aligned with PRA/FCA regulations and industry best practices.

You will lead the full end-to-end delivery of OR testing activities including regulatory compliance against PS21/3 and PRA expectations, aligned to methodologies and approaches set within Identify and Prepare pillar and wider UK and Group testing activities. Collaborate closely with other Identify and Prepare, Respond and Adapt, and Recover and Learn Managers to ensure full alignment across the resilience lifecycle.

This position can be based in our London or Bristol office.

In this role, you will:

• Define the testing strategy, scenario selection, and planning
• Maintain testing library to ensure range of scenarios are covered during testing
• Perform IBS testing, in collaboration with business units and wider stakeholders
• Support input of testing outcomes to annual operational resilience self-assessment
• Oversee and participate in wider resilience testing (ITSCM, tech / cyber, BCP, WPR)
• Perform control and assurance testing
• Lead or participate in retrospectives and lessons learned (depending on nature of testing)
• Input relevant testing outcomes and information into Operational Resilience annual self-assessment and governance fora, as required
• Support Crisis and Incident Management activities, as required, including participating in on-call rotation

What will make you stand out?

Significant relevant experience in specialist role

Demonstrable knowledge and experience in operational resilience and testing.

Familiarity with crisis and incident management.

Ability to run projects, and lead in a cross-functional environment.

Strong communication skills.

Proactive, innovative, and adaptive mindset.

Strong analytical and planning skills.

Experience with UK regulatory frameworks and other relevant jurisdictional frameworks such as DORA.

Essential Qualifications:

There are no minimum educational requirements for this role.

More about the team:

The new BOI UK operating model builds on our niche strengths, reduces silos, and supports UK strategy delivery. UK Operations enables this strategy through personal and business customer servicing, debt management, customer relations, operational resilience, IT, and supplier governance, ensuring standardisation, quality, and best practices. Operational Resilience is a critical team managing risks to delivery stability, ensuring rapid recovery from disruptions. It serves as the first line for operational resilience, supporting the Group's Fit for the Future programme.

This is a hybrid role, based primarily at the London or Bristol office. We typically ask colleagues to spend a minimum of 8 days per month working in-person to support collaboration and connection. Specific arrangements will be confirmed by your recruiter to ensure they meet the needs of the role and team."

Why work with us?

The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 24 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.

Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!