What is the opportunity?

This visible role offers extensive exposure to BOI UK, BOI Group, and the Senior Leadership Team. You will collaborate with a dynamic team to drive the Centre of Excellence transition, enhance resilience capabilities, and ensure regulatory compliance. This role acts as a central coordinator for Important Business Service Resilience, OCiR, and Business Continuity Management, while aligning Respond and Adapt as well as Recover and Learn pillars. With opportunities to build your career, foster continuous improvement, and embed resilience into the bank's culture, you'll play a key role in safeguarding service delivery.

In this role, you will:

The Operational Resilience Identify and Prepare Senior Manager leads the development and implementation of the bank's operational resilience framework, ensuring compliance with UK regulations (PRA, FCA, Bank of England). Responsibilities include leading business continuity management (BCM), important business services resilience, operational continuity in resolution (OCIR), and governance. Key accountabilities include:

• Lead the Governance, Oversight, Resilience Activities, Education, and Engagement teams under the Identify and Prepare pillar
• Oversee the design, implementation, and maturity of the resilience framework, including identifying Important Business Services, impact tolerances, and mapping
• Oversee the delivery of BCM and OCiR compliance
• Lead governance forums, reporting, and regulatory adherence
• Deliver training programs to embed resilience culture
• Mentor a high-performing team, driving continuous improvement and strategic enhancements across the organisation.

What will make you stand out?

Held similar roles and is an authority in the subject matter

Demonstrable experience as a leader or change agent with a track record in operational resilience

Ability to manage projects, and lead in a cross-functional environment

Strong communication skills and experience with senior management

Proactive, innovative, and adaptive mindset

Strong analytical and planning skills

Effective decision-making, team leadership, and mentoring

Experience with UK regulatory frameworks and other relevant jurisdictional frameworks such as DORA.

Essential Qualifications

There are no minimum educational requirements for this role.

More about the team

The new BOI UK operating model builds on our niche strengths, reduces silos, and supports UK strategy delivery. UK Operations enables this strategy through personal and business customer servicing, debt management, customer relations, operational resilience, IT, and supplier governance, ensuring standardisation, quality, and best practices. Operational Resilience is a critical team managing risks to delivery stability, ensuring rapid recovery from disruptions. It serves as the first line for operational resilience, supporting the Group's Fit for the Future programme.

Colleagues to spend a minimum of 8 days per month working in-person to support collaboration and connection. Specific arrangements will be confirmed by your recruiter to ensure they meet the needs of the role and team.

Why work with us?

The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 26 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid maternity leave, an innovative fertility and surrogacy policy and working parent supports.

Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!