What is the opportunity?
This is an exciting opportunity to join a growing team in Technology Service's Infrastructure Operations area who are responsible for keeping the Bank's Information Security risk profile within appetite!
The successful candidate will be accountable for the effective governance of patching and vulnerability management services supplied to the Bank by multiple providers, for Network assets.
Please note; this is a maternity FTC contract.
In this Role, you will
- Work multi-functionally with both internal and external customers to ensure contracted services are supplied to appropriate critical metrics and SLAs
- Build and use domain expertise to constantly improve service
- Create and drive action plans to conclusion to ensure vulnerability volumes are kept within agreed target
- Ensure sufficient processes, documentation and controls are in place and managed to satisfy internal and external audit requirements
- Produce relevant, accurate and timely reporting and management information
What will make you stand out?
You'll bring proven knowledge and experience, ideally gained in IT Operations within the Financial Services industry, with a strong focus on delivery and results. Confident and articulate, you'll ensure service providers deliver to agreed standards through effective governance and clear communication with internal stakeholders. You're comfortable engaging with both technical and business audiences at all levels, and you thrive on balancing priorities in a dynamic environment.
A self-starter with initiative and curiosity, you bring a continuous improvement mindset and a tenacious approach to problem-solving. With strong technical aptitude, you can assess and clearly communicate the risks associated with security vulnerabilities, helping to drive informed decision-making and robust service performance.
Essential Qualifications
- 3rd level degree in an IT/IS related field or equivalent level of experience
More about the team
The Infrastructure Compliance and Vulnerability Management (ICVM) team sits within the Technology Services' Infrastructure Operations area. This area is accountable for the overall governance of service delivered by outsourced partners for the management of the Bank's infrastructure, comprising: data centre, servers, end user computing, network, databases, enterprise services, cloud, and infrastructure architecture.
The Infrastructure Operations Team's role is to "Enable the Service" through driving our partners in providing the Bank with the Technology required to run the business, securing customer and Bank data, improving stability and remaining current in order to provide a premier service.
This is a hybrid role, based primarily at ITC, Cabinteely, Dublin 18. We typically ask colleagues to spend a minimum of 8 days per month working in-person to support collaboration and connection. Specific arrangements will be confirmed by your recruiter to ensure they meet the needs of the role and team.
#LI-HYBRID #IJ-HYBRID
Why work with us?
The Bank of Ireland company culture prioritises work-life balance with an opportunity for flexible working, along with 25 days annual leave and excellent pension contributions. Family can mean different things to different people; we offer 6 months paid leave, an innovative fertility and surrogacy policy and working parent supports.
Your wellbeing is important to us; we have an employee assistance program, WebDoctor and financial wellbeing coaches available. We also encourage and support staff to pursue educational and professional qualifications to grow and enhance your career!
Bank of Ireland Group is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of our workforce, this is supported by the development of our Employee Support Networks.
We offer reasonable accommodation at every stage of the application and interview process. If you require assistance, please contact recruitdirect@boi.com.
We're on a continuous journey to build an inclusive and diverse workplace. We welcome applications from people of all backgrounds, lived experience, abilities and perspectives. We provide reasonable accommodations at every stage of our recruitment process for disabilities, neurodivergence or medical conditions. If you require an accommodation please complete this form and one of our recruitment team members will be in touch via email.
Any information provided will be treated as confidential within the recruitment team and used only for the purpose of determining and providing appropriate accommodations for the application and recruitment process.
Where Agency assistance is required Bank of Ireland Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Bank of Ireland by Recruitment Agencies will not be accepted for this role.
